For Families
You already know your child better than any clinician will. What you need is skilled help in your home, funding that actually comes through, and someone else to carry the paperwork. That is what this page is about.
How it works
No out-of-pocket cost for qualifying families. No paperwork you have to fight through alone. We handle the system so you can look after your child.
We talk — no cost, no obligation. We confirm your child’s eligibility for in-home private care at no out-of-pocket cost, and we handle the Medicaid paperwork. Most families are approved for funding within 30 days.
Once approved, you meet the nurses who will actually be in your home — and you have a say. If you qualify, a parent can be trained, employed and paid as your child’s caregiver.
Care begins on your schedule, at any hour. Approved hours are set by medical necessity under the Georgia Pediatric Program — most families are authorised for 25 to 40 hours each week.
What to expect
Letting a nurse into your home is a strange feeling, even when you desperately need the help. Most parents tell us the first week is the hardest part, and then it becomes the thing they cannot imagine going without.
Here is what actually happens.
You will hover. Every parent does, and no nurse we employ will be offended by it. Trust is earned over shifts, not promised in a brochure.
Your care team
Matching is clinical first. A nurse is only assigned to your child if they are competency-verified on your child’s condition and the specific equipment in your home — the actual ventilator model and circuit, not a generic device from a classroom.
After that, it is about fit. We look at the shifts you need, including nights. We look at where you live, because a nurse with an hour commute is a nurse who eventually calls out. And we look at the household: other children, other languages, a parent working from home, a dog that does not love strangers.
Then you meet them. Before any shift is worked, you meet the nurses who would be in your home, and you have a say.
We staff for continuity on purpose. A small team that knows your child beats a large team that does not, so we protect the same faces on the same shifts rather than sending whoever the scheduler could find that morning.
Sometimes it just does not work. The nurse is perfectly competent and your child does not settle with them. Or something small keeps grating and it is your home, so it matters.
Tell your care coordinator. You do not need a reason and you do not need to build a case. We will change the assignment. It will not affect your child’s care, your hours, or how we treat your family. A parent who tells us early is doing us a favour, not causing a problem.
If something serious happens, that is a different conversation and it goes to our clinical leadership immediately. Say so when you call.
Paid Parent Caregiver
Georgia allows qualifying parents and guardians to be trained, employed and paid as their child’s caregiver. For families who have already left a job to provide care, this is often the single most useful thing we tell them.
Eligibility rests on two things: your child must be approved for in-home care under GAPP with authorized hours, and you must be able to be employed and trained in the caregiver role. It is not automatic, and it is not decided by us. We will review your situation honestly and tell you where you stand before you build a plan around it.
You are trained and competency-checked on your child’s care the same way our staff are — the equipment in your home, the emergency protocols, the documentation. Most parents are already doing this work. The training makes it official, and it fills the gaps that come from learning under pressure in a hospital room.
Hiring, onboarding, payroll, documentation and the ongoing compliance behind it are ours. You are employed properly, your hours are documented against your child’s plan of care, and an RN supervisor oversees the case exactly as they would any other.
Your rights
Families are often surprised by how much of this is their call. It is your child and your home.
Being clear
Confusion here causes friction later, so it is worth being plain about it up front.
None of this is us being precious about scope. Every line above exists because it protects your child’s care from being diluted into something else.
Questions, answered
For families who qualify under the Georgia Pediatric Program (GAPP), there is no out-of-pocket cost. Care is covered by Georgia Medicaid. There is no copay, no deductible and no bill to you for covered care. We complete the funding paperwork on your behalf.
The pace is set by funding approval, which typically lands within 30 days of your consultation. Once approved, we introduce your care team and begin on your schedule. If you are coming out of a hospital stay, call us and say it is a discharge — those move faster.
That depends on your child’s plan of care and their age and condition, and it is a conversation to have with your RN supervisor rather than a blanket rule. Many families use nursing hours to sleep, work or spend time with their other children. Some plans require a caregiver in the home. We will tell you plainly which applies to your child.
Tell us. You do not need a reason, and you do not need to justify it. Fit matters as much as competence in a home, and asking for a change is a normal request that will not affect your child’s care or your standing with us. See how we match a nurse.
In many cases, yes. Georgia allows qualifying parents and guardians to be trained, employed and paid as their child’s caregiver. Whether your family qualifies depends on your child’s authorized care and your own eligibility to be employed and trained for the role. Read the Paid Parent Caregiver section, then ask us during your consultation.
The plan of care changes with them. Your RN supervisor reviews the plan on an ongoing basis, and we go back to your child’s physician when the clinical picture shifts. If that means requesting different hours or different services, we handle that request and the documentation behind it.
We serve families across Georgia, with our deepest coverage in metro Atlanta — including Fulton, Cobb, Gwinnett, DeKalb, Clayton, Cherokee and surrounding counties. If you are outside metro Atlanta, still call. We will tell you honestly whether we can staff your area well before you commit to anything.
From our families
HomeCare Roots has been a blessing for our family. The nurses truly care, and we finally feel supported and confident in our child’s care at home.
They handled the Medicaid paperwork we had been drowning in for months. Approved in under four weeks. I did not believe it until the letter came.
Our son came home on a ventilator after eleven months in the hospital. The nurse knew his machine before she walked in the door. He has not been readmitted since.
A free consultation, an honest answer about eligibility, and a team that handles the paperwork. Call us — a clinician answers, day or night.
